Kasin Business Solutions Limited (--- TurboSecretary FAQs---)

TurboSecretary >>> TurboSecretary FAQs

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How do I get a TurboSecretary installer for re-installation or upgrade? (+)

You can find TurboSecretary installers in the TurboSecretary download page.

Please note that download of TurboSecretary installers is for licensed TurboSecretary users only. Make sure you read the important notice in the TurboSecretary download page before you proceed.
I see "Loose Search" and "Strict Search" in the Address List, Limited Company List, Unlimited Company List, Person List and TurboSecretary Company List? What are the difference of these two searches? (+)
When performing a search on name or address with "Loose Search" on, the system will break your searching string into parts and return names or addresses in which each part of the search string can be found.

When performing a search on name or address with "Strict Search" on, the system will return names or addresses in which the whole search string can be found.

For example, given the following company names:
1. Girl Toy Limited
2. Boy Toy Limited
3. Boy Toy And Tool Limited
If the search string is "Toy Limited", with "Loose Search" on, all the above names will be returned. However, when "Strict Search" is on, only the first two names will be returned.

The benefit of "Loose Search" is that as long as you remember parts of your target without knowing the positions of the parts, you still can find your target. But the downside is it gives you a larger result set. Say if the search string becomes "Limited Toy", "Loose Search" will still return the above three names.

On the other hand, the "Strict Search" option gives you a smaller result set but requires that you know exactly what you are searching. Say if the search string is now "Toy And Tool", "Strict Search" will only return "Boy Toy And Tool Limited".

Bear in mind that both search types are case insensitive. So "Toy And Tool" and "TOY AND TOOL" will give you the same result.
How to perform an upgrade? (+)
1. Close any running TurboSecretary in all TurboSecretary machines within your organisation.
2. In one of the TurboSecretary machines, download the latest TurboSecretary installer from TurboSecretary download page. For other TurboSecretary machines, only Step 2 to Step 4 are necessary (ie download and install).
3. Open the folder where the new TurboSecretary installer is stored.
4. Double-click the installer and begin installation. Then follow the installer's instructions.
5. After the installation is completed, start up the new TurboSecretary version by double-clicking TurboSecretary icon in your desktop.
6. At the first start-up of the new version of TurboSecretary, you will see a message similar to the following one:
  
  Click "Yes" to continue
7. Next, you will see the "Supervisor Approval" dialog. Type your supervisor password and click "OK" to proceed.
8. Then you will see the "Upgrade TurboSecretary Data Source" dialog.
  
  First, click "Enter Upgrade Code", another dialog will pop up for you to enter the upgrade code provided by Kasin Business Solutions Limited.
  
  Once a valid upgrade code is entered, you will then be able to proceed to step 2, "Back Up Current Data Source". Follow the instructions to complete the backup. Note, this backup is important in case you need to reinstall the previous TurboSecretary version.
  
  Lastly, click "Upgrade" so that the system will upgrade your data source.
  
  When the data source upgrade is completed, you will then be able to log in to TurboSecretary as usual.
How to back up data source? (+)
The data source is an extremely important component of the entire TurboSecretary application. All data is stored in this data source. Losing it means losing all your hard work and will also cause TurboSecretary non-functional. It is therefore crucial to have a routine backup plan for the data source. Making a daily backup at the end of a business day is ideal and keeping the backup offsite will be even better.

The following procedures will create a backup copy of your data source:
1. Click the "Maintenance" menu in TurboSecretary's main screen. Then click "Application Data Backup"
2. Next, you will see the "Supervisor Approval" dialog. Type your supervisor password and click "OK" to proceed.
3. Then you will see the "Backup Database File Dialog"
  
  In this dialog, you can select the folder to store your backup. You can use the default backup name or type the backup name pursuant to your naming convention.
  
  Lastly, click "Save" to save your data source backup.
I see that each TurboSecretary installer in the TurboSecretary download page has a MD5 hash. What exactly is this? (+)

The MD5 hash associated with each TurboSecretary installer is a string that can be used to identify or ensure the integrity of the associated installer.

After downloading a TurboSecretary installer, you can run a MD5 utility against the downloaded file. Check the resulted MD5 hash against the one listed in the TurboSecretary download page. If it is the same, the file is good; otherwise the file can be tampered or corrupted.

It is important NOT TO open any tampered or corrupted TurboSecretary installer.

There are many utilities that can compute MD5 hash. Microsoft File Checksum Integrity Verifier is one of them you can consider.
About document support for appointment or resignation of directors? (+)

In the past, TurboSecretary only supported director minute for appointment or resignation of director, regardless of the type of director. Now the support is extended and below are the details of the latest support:

For appointment or removal (meaning a director is being removed involunatarily) of regular / alternate director, a full set of documents is available; ie. director minute, notice, short notice agreement, EGM minutes, special resolutions and ND2A.

For resignation or death of regular / alternate director, only director minutes and ND2A is available.

For nomination of reserve director, a full set of document is available, ie. director minute, notice, short notice agreement, EGM minutes and ND5.

For cessation of reserve director, only director minutes and ND5 are available.
Why the form I.R.C.3111A (Notification of Change of Business Address) is needed when forming a Hong Kong shelf company? (+)

It is very natural for a client who bought a Hong Kong shelf company to change its registered office address.

The change normally requires the client to submit I.R.C. 3111A to update IRD of its new business address.

But for a Hong Kong shelf company, we provide the printing of IRBR200 (Notice of Commencement of Business) which can also be used to update IRD of the company's new business address. And so the printing of I.R.C.3111A becomes unnecessary and thus not provided in the Hong Kong shelf company document wizard in the past.

However, we learned that some of our users will not submit IRBR200 after forming a shelf company for, say, not knowing the business commencement date; and they need to get a business registration certificate with the updated business address for, say, opening bank accounts. In this scenario, it is advisable to submit I.R.C 3111A in order to get an updated business registration certificate.

So, in version 2.2.0.4, we add the printing option of I.R.C.3111A in the Hong Kong shelf company document wizard.